Privacy Policy
This Privacy Policy explains how the "Refundix" website collects, uses, stores, and protects personal data of users in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws. By using our website, you agree to the terms of this Privacy Policy.
1. Information Collection
We may collect personal data when you visit our website, submit a contact form, request a consultation, or otherwise interact with our services. The types of information we may collect include:
- Name, email address, and other contact details provided voluntarily;
- Technical data such as IP address, browser type, device information, and operating system;
- Usage data, including pages visited, time spent on the website, and interaction patterns.
2. Use of Information
Personal data collected through the "Refundix" website is used for the following purposes:
- To respond to inquiries and provide customer support;
- To assess and review submitted information related to potential refund or recovery cases;
- To improve website functionality, content quality, and user experience;
- To comply with legal obligations and regulatory requirements.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds: user consent, performance of a contract or pre-contractual steps, compliance with legal obligations, and legitimate interests pursued by the website operator, in accordance with Article 6 of the GDPR.
4. Data Protection
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure.
5. Data Sharing with Third Parties
We do not sell or rent personal data to third parties. Personal information may be shared only when necessary for:
- Website hosting, analytics, and technical maintenance;
- Compliance with applicable laws, regulations, or legal requests from authorities.
6. Cookies
The "Refundix" website uses cookies and similar technologies to ensure proper functionality and to analyze website usage. You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
7. User Rights
Under the GDPR, users have the right to access, rectify, erase, restrict, or object to the processing of their personal data, as well as the right to data portability and to withdraw consent at any time. Requests related to these rights can be submitted using the contact details below.
8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will become effective upon publication on this page. Users are encouraged to review this Policy periodically.
9. Contact Information
If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us:
Email: info@refundix.com
Last updated: December 01, 2025